BAM for EFT Server

Globalscape BAM is a web based Business Activity Monitoring tool that gives you easy visibility into EFT Server and Mail Express transactions. The tool, which is useful for both technical and business users, is used primarily for monitoring business processes that have been executed on the Globalscape EFT Server.With Globalscape BAM, you are no longer dependent on administrative and support staff to get you information regarding files transfers that your external partners or internal applications have done through the Globalscape EFT Server. You can search for files transfers and see the statuses of those transfers. This in turn helps you to meet your business critical Service Level Agreements (SLA) .

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PublisherPartNo	Description		Rate	Download Size
	BAM for EFT Server		-		ContactUs

Globalscape BAM is a web based Business Activity Monitoring tool that gives you easy visibility into EFT Server and Mail Express transactions. The tool, which is useful for both technical and business users, is used primarily for monitoring business processes that have been executed on the Globalscape EFT Server. With Globalscape BAM, you are no longer dependent on administrative and support staff to get you information regarding files transfers that your external partners or internal applications have done through the Globalscape EFT Server. You can search for files transfers and see the statuses of those transfers. This in turn helps you to meet your business critical Service Level Agreements (SLA) . Globalscape BAM can be used by relevant stakeholders such as of Business Process owners, Application owners, Project Managers, Application Management and Support teams of organizations that have deployed Globalscape EFT Enterprise Server and/or Globalscape Mail Express, to track transactions, monitor business processes, review statistics and query reports for transactions that have been done.
Benefits

Help Desk / IT Admin
■ Faster problem detection
■ Faster problem resolution
■ No need to grant EFT servers access to end

Business Userusers
■ Gain instant access on demand to statuses that concern you
■ Easily bring issues to the attention of those responsible for addressing them
■ Feel confident that if asked you can confirm or deny success
IT Management / CIO

■ Reduces cost associated with administration and support
■ Meet SLA's by drastically reducing response times
■ Rapid ROI when considering productivity increases and quick access to info versus Full Time Employee (FTE) investment

General

■ Save time and money by providing self-service capabilities
Save time and money by giving your end users self-service capabilities to track file transfers.

■ Track the status of your business critical file transfers
Track the status of your business critical file transfers and be pro-active in solving any issues that may come up.

■Reduces cost associated with administration and support
By giving your end users the ability to track file transfers themselves, your end users do not need to call for help in tracking files and this ends up in freeing up your file transfer administration and supporting staff to focus on other things.

■Get visibility of how your EFT server is being used
Get visibility of which partners or internal systems and applications makes the most use of the the EFT Server

■ Helps with Business Intelligence
Use of charts and graphs to show you information that is necessary for Business Intelligence. Some of these charts include

■ Top 5 Partners by data transferred
■ Top 5 Partners by Connection
■ Percentage of successful vs failed transactions
■ Trend analysis of inbound vs outbound transaction

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BAM for EFT Server

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